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Privacy Policy

Last updated: 28 October 2026

Incenta Global LLP (LLPIN: ADD-0036), a limited liability partnership having its registered office at Tower-E1001, Panchshil Towers, Wagholi, Haveli, Pune, Maharashtra, 412207, India, which operates the Website under the brand name "Incetna" ("Incenta", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal data we collect through https://incetna.com (the "Website") and when you contact us, how we use and protect it, and the rights you have.

You may ask us for this Privacy Policy in English or in any language specified in the Eighth Schedule to the Constitution of India by writing to us at the contact details in clause 11.

Who is responsible for your data

Incenta decides how and why personal data collected through the Website is processed and is responsible for it as the data fiduciary or data controller. Our contact details for privacy matters are given in clause 11 of this policy.

Personal data we collect

We collect only what we need, from the following sources:

  1. Information you give us: your name, work email address, company, job title, phone number (if you give it), the contents of your messages, and booking or discovery-call details when you email us or request a call;
  2. Quiz or assessment information: the answers you submit in any quiz or readiness assessment on the Website, together with your contact details if you ask for the results;
  3. Information collected automatically: your IP address, browser type, device type, operating system, language, pages visited, referring page, date and time of visit and similar technical data, collected through cookies and server logs (see our Cookie Policy); and
  4. Information from third parties: limited details, such as your name, email address and meeting time, from Zoom or any scheduling service you use to book a call with us.

Providing personal data to us is voluntary. If you do not provide it, we may not be able to respond to your enquiry, arrange a call or send you quiz results. We do not intentionally collect sensitive personal data through the Website, and we ask you not to send it to us. The Website is not directed at persons under 18 years of age, and we do not knowingly collect their data.

How and why we use your data

We use personal data only for the purposes set out below. For each purpose, we state the data used, the legal basis on which we rely for visitors in India and for visitors in the European Economic Area ("EEA") and the United Kingdom ("UK"), and how long we keep the data:

  1. Responding to your enquiries and arranging discovery calls: we use your name, work email address, company, job title, phone number (if given), the contents of your messages and your booking and call details. For visitors in India, we process this data because you have voluntarily provided it for this purpose. For visitors in the EEA or the UK, we rely on taking steps at your request before entering into a contract and on our legitimate interest in responding to business enquiries. We keep this data for up to 24 months after our last contact with you, unless you become a client;
  2. Providing quiz or assessment results you ask for: we use your answers and, if you ask for the results, your contact details. For visitors in India, we rely on your consent. For visitors in the EEA or the UK, we rely on your consent or on the need to do what you have asked us to do. We keep this data for up to 12 months;
  3. Sending you information about our services: we use your name, work email address and company. For visitors in India, we do so only with your consent. For visitors in the EEA or the UK, we rely on your consent or, where the law allows, on our legitimate interest in business-to-business marketing. You can unsubscribe at any time, and we keep this data until you unsubscribe or withdraw your consent;
  4. Operating, securing and improving the Website: we use your IP address, browser and device data, pages visited, referring page, date and time of visit and cookie data to run and secure the Website, analyse its use and prevent fraud and abuse. For visitors in India, we rely on your consent for non-essential cookies and on compliance with law for security logs. For visitors in the EEA or the UK, we rely on our legitimate interest in keeping the Website secure and working, and on your consent for non-essential cookies. We keep security logs for at least 12 months and analytics data for up to 26 months;
  5. Complying with the law and protecting our rights: we may use any of the data described above, as relevant, to comply with legal obligations and to establish, exercise or defend legal claims. For visitors in India, we rely on compliance with law. For visitors in the EEA or the UK, we rely on our legal obligations and on our legitimate interest in protecting our legal rights. We keep this data for the period required by law or the applicable limitation period; and
  6. Entering into and performing an engagement with you: if you become a client, we use your contact and engagement details to enter into and perform our engagement. For visitors in India, we rely on your consent or on the data you have voluntarily provided for the engagement. For visitors in the EEA or the UK, we rely on the performance of a contract. We keep this data for the period required by law or by our engagement terms.

We do not use personal data collected through the Website to train artificial intelligence or machine learning models. We do not make decisions about you based solely on automated processing.

Who we share your data with

We do not sell your personal data, and we do not share it for cross-context behavioural advertising. We share it only with:

  1. service providers that process data on our instructions, such as hosting and security (for example, Cloudflare), analytics (for example, Google Analytics, where used), email, and video-call or scheduling services (for example, Zoom);
  2. professional advisers such as lawyers, auditors and insurers, under a duty of confidentiality;
  3. government, regulatory or law-enforcement authorities or courts, where required by law or to protect our rights; and
  4. a buyer or successor, if our business or part of it is reorganised or transferred, subject to this policy.

We require our service providers to protect your data and to use it only for the purposes we specify.

International transfers

We are based in India, and our service providers and clients are located in India, the United States, the European Economic Area and elsewhere, so your data may be transferred to and stored in countries other than your own. Where required, we use safeguards such as standard contractual clauses approved by the European Commission or the United Kingdom, or other lawful transfer mechanisms.

How long we keep your data

We keep personal data only as long as needed for the purposes in this policy. The retention period for each purpose is set out in clause 3. After these periods, we delete or anonymise the data, unless the law requires us to keep it longer.

Your rights

Depending on where you live, you may have the following rights, which you can exercise by writing to us at the contact details in clause 11. We will respond within the time required by law.

  1. All visitors: to access a summary of your personal data and how it is processed; to correct, complete or update it; to ask us to erase it; to withdraw consent at any time; to have your grievance redressed; and to nominate another person to exercise your rights in the event of your death or incapacity; and
  2. Visitors in the EEA or the UK: in addition, to restrict or object to processing, to data portability, and to lodge a complaint with your local data protection authority.

You can withdraw consent as easily as you gave it, by using the unsubscribe link in our emails, the "Cookie settings" link on the Website or by writing to us. Withdrawal does not affect processing carried out before it. We may need to verify your identity before acting on a request.

Cookies

We use cookies and similar technologies as described in our Cookie Policy, which you can read on the Website.

Security

We use reasonable security practices and procedures, including technical and organisational measures such as encryption in transit, access controls and the use of reputable providers, to protect personal data. No system is completely secure. If a personal data breach affects you, we will inform you and report it to the relevant authorities, as required by law.

Links to other websites

The Website may link to third-party sites and services. This policy does not apply to them, and we encourage you to read their privacy policies.

Grievance Officer and how to contact us

If you have a question, request or complaint about your personal data, please contact our Grievance Officer:

Name: Grievance Officer, Incenta Global LLP

Email: [email protected]

Address: Incenta Global LLP, Tower-E1001, Panchshil Towers, Wagholi, Haveli, Pune, Maharashtra, 412207, India

We will acknowledge your request promptly and aim to resolve it within 30 days, or within any shorter period required by law. If you are not satisfied, you may complain to the Data Protection Board of India or, if you are in the EEA or the UK, to your local data protection authority, as applicable.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date shows when it was last changed. If we make material changes, we will post a notice on the Website, and we will seek your consent again where the law requires it.